We're Here To Help!

If you’re not sure about something or want to ask a question before you book in your service we’re happy to help.

Get Support Today

Have a problem, question, or need additional support? Get in touch via our form below or contact us on 07 856 7481 or info@riverleapanel.co.nz - and we'll get you sorted in no time.

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Everything You Need to Know

Find answers to your questions about our services, collision repairs, resprays, and more.

I’ve had an car accident, what should do?

Once you’ve ensured everyone's safety and moved vehicles out of traffic/danger it’s time to think about repairs. Take photos of all vehicles, damage, number plates and take a note of time and location. This will help with insurance claims later. Also get the full name and contact details of the other driver(s) involved in the accident and their insurance provider(s)/policy number(s) if possible.

Give us a call on 07 856 7481 if you need your vehicle towed or to book repairs then get in touch with your own insurance provider as soon as possible to report the accident and lodge a claim.

How long do repairs take?

Repair times vary based on the extent of the damage and parts availability. We strive to complete repairs as quickly as possible without compromising quality. Our team will provide you with an estimated timeline during the assessment.

Are courtesy vehicles available?

Yes! We have a number of courtesy vehicles available upon request. We aim to minimize inconvenience during your repair process as much as possible and encourage customs to use one of our courtesy vehicles if needed, so you can go about your day-to-day activities as normal.

Can you Tow my vehicle?

Yes! We have tow trucks and drivers at the ready to collect your vehicle. We encourage customers to get their vehicle moved as soon as possible after and accident or breakdown to avoid theft and vandalism.

Give us a call on 07 856 7481 if you need your vehicle towed.

Do repairs come with a warranty?

Yes, Riverlea Panel & Paint guarantees all of its work is carried out up to I-CAR & NZTA standards. For any issues within xx months of services please call 07 856 7481 or come down to the shop. Parts and material defects if any will be subject to their own manufacturer terms and conditions. *Insert real terms*

We work with all major New Zealand Insurance Providers

Get In Touch For A Free Service Quote From Riverlea Panel & Paint

Send a photo of the damage to your vehicle for a quick quote on what it will cost to get you back up and running on the road safely.